Virtual Technician Services
Your Virtual Technician, On Call 24/7
TPS-TECH trains your virtual technician on your property's own as-built drawings, equipment manuals and training videos. When something goes down, your team gets clear, step-by-step instructions in seconds. Your Virtual Technician can even reboot UniFi and OvrC devices for you. Your team makes the repair in-house instead of waiting on a service call.
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Cuts service costs by giving your team the resources to repair items in-house.
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Step-by-step fixes for access control, cameras, Wi-Fi, AV and apartment locks.
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Every answer provides the support documentation and training video location for further review.
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Secure log in for your staff.
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For the tough to resolve issue, a live technician is still available through our Service Request page.
Virtual Technician Access (1 Week Pass)
150$+$750 Virtual Technician TrainingOne-time access to TPS Technologies' virtual technician support for 1 week, with straightforward onboarding and reliable support.Valid for 7 days- Unlimited access to virtual technician assistance (1 Week)
Virtual Technician - Monthly
400$Every month+$750 Virtual Technician TrainingOne Month access to TPS Technologies' virtual technician support for 1 week, with straightforward onboarding and reliable support.Valid for 12 months- Unlimited access to virtual technician assistance
- 24/7 Access to your Virtual Technician
- Best Value
Virtual Technician - Yearly
3,900$Every year+$750 Virtual Technician TrainingOngoing access to TPS Technologies' virtual technician service with regular updates and support, billed monthly until canceled.- Unlimited access to virtual technician assistance for 1 Year
- 24/7 Access to your Virtual Technician
- Includes Ongoing Virtual Technician Training
- 10% Discount On Live Technician Support
* A Virtual Technician may not solve every issue. A live technician may be required in some circumstances. Standard service request policy applies. By purchasing access to a Virtual Technician you agree to allow SI to access your network systems. No personal information will be shared with SI.