SERVICES

NETWORKING/ IT SERVICES

Networking and managed IT is the layer the rest of the building runs on. Access, cameras, leak sensors, and AV all fail if the network is a consumer router in a closet.
A managed network is designed for the property: a gateway, switches with enough PoE for cameras and readers, and wireless that covers the lobby, amenities, garage, and corridors. Resident internet stays separate from the building systems, so a unit’s Wi-Fi problem does not take down the door or the cameras.
Managed service means someone owns it after install. Firmware, backups, and alerts are handled. A switch or access point that drops is seen before a resident calls. VLANs keep staff, guest, cameras, and access on their own paths. Remote access lets the property manager or the IT provider check the site without a truck roll for every blip.
The value is uptime and one accountable party. The board is not left managing passwords and spare parts. When a door reader, a camera, or the lobby display goes offline, it is a network ticket with a known layout, not a guess.

ELECTRONIC ACCESS CONTROL

Electronic access control replaces keys and lobby fobs that get copied, lost, or never collected when a resident moves out.
Each entry gets a credential the property can issue and revoke: a fob, a phone, or a biometric reader at the lobby and amenity doors. A lost fob is disabled in the system. A move-out shuts that unit’s access the same day, without rekeying the building.
Doors are split by use. Residents open the lobby, garage, and their floor. Amenities can follow a reservation or a time window. Vendors and staff get their own credentials, limited to the doors and hours they need. The property manager sees who entered, which door, and when.
Hardware stays residential. A small reader at the glass entry, a lock or strike in the frame, and a request-to-exit on the inside. No industrial pedestal, and no exposed control boxes in the lobby.
The value is control without chasing keys. The board knows who has access, staff can shut a door or a credential from the office, and the log is there when a resident or an insurer asks who came in.

SURVEILLANCE SYSTEMS

High-resolution IP surveillance gives a property manager a clear record of entries, amenities, garage, and corridors, without a closet full of analog gear.
Cameras sit on the building network and record to a central server the property manager can reach from the office or a phone. A lobby incident, a garage gate tailgate, or a pool after hours can be pulled up by time and camera instead of scrubbing a DVR on site.
Resolution is what makes the footage useful. A wide lobby shot still needs to show a face at the door and a plate at the gate. Coverage is placed for those views: entries, elevator lobbies, mail, garage, and amenity doors, not a camera on every wall.
Storage and retention are part of the design. Higher resolution uses more disk, so the plan sets how many days the building keeps, which cameras record continuously, and which record on motion. Remote viewing is limited to staff, with an audit of who watched what.

AUDIO VIDEO INTEGRATION

Audio and video in a condominium should run as one system, not as separate TVs and speakers with their own remotes.
Centralized control lets the property manager run the lobby, pool, gym, clubroom, and corridors from one panel or app. Schedules start the morning playlist, quiet hours drop the level at night, and staff can mute one zone without touching the others.
Resident control stays in the amenity rooms. In a clubroom, theater, or cabana, a local panel lets a resident pick the source, set the volume, and run that display. Audio follows their content. When they leave or the reservation ends, the room returns to the property schedule.
The manager still owns the system. Resident control is limited to booked amenities, capped on volume, and locked out of the lobby, corridors, and quiet hours. Staff can take a room back at any time, so the building stays on one system instead of three.

LEAK DETECTION SYSTEMS

Catches a leak in minutes instead of after it soaks the cabinet, subfloor, and the unit below.
Cuts repair cost. A sensor and a shutoff valve are cheap next to drywall, flooring, and mold remediation.
Protects neighboring units. In a condo or apartment, most serious water claims start in one unit and travel down.
Automatic shutoff stops the supply when a sensor trips, even if nobody is home.
Sends alerts to the resident and the property manager by app, text, or email.
Lowers water waste from slow supply-line, toilet, and water-heater leaks that never get noticed.
Reduces mold risk by limiting how long materials stay wet.
Gives a record of when and where a leak started, which helps with insurance and responsibility between owner, tenant, and association.
Covers the usual failure points: under the sink, behind the washer, at the water heater, and at the HVAC condensate line.

DESIGN AND ENGINEERING

Design and engineering is what keeps these systems from becoming a pile of gear that does not work together.
One set of drawings covers all systems and coordination poitns so trades are not guessing in the field.
Device locations are set before walls close: readers, cameras, panels, sensors, and conduit, not after the paint is on.
Cable paths, power, and PoE budgets are calculated up front, so switches and panels are not overloaded on day one.
Systems are coordinated. Access, cameras, and the network share a plan instead of three vendors fighting over the same closet.
Future capacity is left in the riser and the rack, so adding a unit, a camera, or a reader does not mean a rewire.
As-builts and labels make the next service call faster and cheaper.
A documented design is what an association, insurer, or buyer can actually review.

RTI Programming

One remote, one touch panel, total control. TPS Technologies designs and programs custom RTI control systems that bring your TV, audio, lighting, shades, climate, and security together in one simple, reliable interface built around how the space is actually used.

For Integrators and Contractors

Have an RTI job but no programmer? We work behind the scenes as your programming partner. You keep the client relationship, and we deliver clean, tested code, custom interface layouts, and remote support. That means no in-house programmer to hire and no delays waiting on one, just finished systems that make you look good.

Existing System Upgrades

An older RTI system doesn't have to be replaced to feel new. We can update outdated programming, redesign confusing layouts, add new equipment like streaming devices, TVs, or smart lighting, and move older systems to current RTI processors and touch panels while reusing the hardware that still works.

Why TPS

Interfaces built for real users, from residents and guests to staff
Clean, documented programming that's easy to support
Commercial and multifamily experience, including common-area TV and music control
Remote updates and changes without a truck roll when possible
Help from design through programming and support

Let's talk about your system. Whether it's a new install, a contractor project, or a system that needs a refresh, contact TPS to get started.

Virtual Technician

Troubleshooting help for your property staff, any time of day.

Your Virtual Technician knows your property's systems, so your team can fix common issues quickly without waiting on a service call. We train your virtual technician on your building's manuals, equipment layout, network and training videos, so every answer is specific to your property.

Simple steps: Short, numbered instructions anyone on your team can follow.
Knows your building: Equipment is identified by location. Such as what card reader operates which door and what room controls that card reader
Covers your systems: Access control, cameras, network, Wi-Fi and communications rooms.
Lower service costs: It gives your team the tools to solve everyday problems themselves.
A live technician when you need one: If an issue still isn't fixed, submit a service request and a TPS technician will take it from there.

Available to property staff through a secure members-only login, with a separate Virtual Technician for each property.

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