Virtual Technician Services
Your Virtual Technician, On Call 24/7
TPS-TECH trains your virtual technician on your property's own as-built drawings, equipment manuals and training videos. When something goes down, your team gets clear, step-by-step instructions in seconds. Your Virtual Technician can even reboot UniFi and OvrC devices for you. Your team makes the repair in-house instead of waiting on a service call.
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Cuts service costs by giving your team the resources to repair items in-house.
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Step-by-step fixes for access control, cameras, Wi-Fi, AV and unit locks.
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Every answer provides the support documentation and training video location for further review.
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Secure log in for your staff.
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For the tough to resolve issue, a live technician is still available through our Service Request page.
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Disclaimer: Virtual Technician may not be able to resolve every issue. A live technician may be required in some circumstances. Standard service rates apply.